Privacy Policy

1. Information We Collect

Personal Information:

• Account Information: Name, email address, business information
• Billing Information: Processed securely via Paystack (we never store payment details)
• Form Data: The forms you create and their configuration settings
• Submission Data: All data collected through your forms (names, emails, messages, files)

Technical Information:

• Usage Data: How you interact with our service, feature usage, timestamps
• Device Information: IP address, browser type, operating system
• Cookies: Essential cookies for service functionality

2. How We Use Your Information

We use your information to:

• Provide and maintain Shelfcue services
• Sync form submissions to your connected Google Sheets
• Process payments through Paystack
• Send service-related emails via Resend
• Improve our services and develop new features
• Comply with legal obligations (CCPA/Kenyan law)

3. Data Storage & Security

• Storage Location: Google Cloud servers
• Retention Period: 12 months after account cancellation
• Security Measures: Encryption in transit and at rest, secure access controls
• Your Form Data: You own all data collected through your forms. We act as a processor.

4. Data Sharing & Disclosure

We never sell your data. We only share data with:

• Google Sheets: When you explicitly connect and sync forms
• Paystack: For payment processing only
• Resend: For transactional email delivery
• Legal Requirements: When required by law

5. Your Rights (CCPA & GDPR Compliance)

You have the right to:

• Access and download your personal data
• Correct inaccurate information
• Delete your account and associated data
• Opt-out of marketing communications
• Data portability in machine-readable format

Contact: wambui@madewithmake.com for data requests.

6. International Data Transfers

By using Shelfcue, you acknowledge your data may be processed outside Kenya, including in the United States and other locations where our service providers operate.